Banks want to robocall you when it’s important, but not important enough to speak to a human

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  1. To contact consumers about possible fraud or identity theft;
  2. To alert consumers of that their personal information may have been breached;
  3. To advise consumers on steps they can take to prevent or remedy harm caused by data breaches;
  4. To let a customer know of actions needed to arrange for receipt of pending money transfers.

Published January 12, 2015

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