From Melissa Bramall AI Global Media Ltd:

How the decision is reached? 

To determine the results, our research and judging teams considered all information provided to us, including any information provided with the initial nomination, as well as our own dedicated research. 

Our team have recognised your commitment and quality in service, importantly looking into reviews, testimonials and crucial feedback from clients and customers - which have provided us with an accurate representation as to how you've performed in the eyes of those that matter most.