Cayman: “Craft Market celebrates vendors’ achievements”

[Grand
Cayman, Cayman Islands – September 30, 2019] The
Tourism Attraction Board (TAB) and management of the Cayman Craft
Market is proud to celebrate the achievements of its vendors who
recently underwent the Aquila Centre for Cruise Excellence Training.

The
Aquila workshops held in August, were coordinated by
the Florida Caribbean Cruise Association (FCCA) and hosted locally by
the Cayman Islands Department of Tourism. Twenty vendors received the
internationally recognised certification through the Front Line and
Customer Service Workshop.

The
Aquila company is a Canadian tour operator and FCCA approved trainer
based in Saint John, New Brunswick with 35 years of experience in the
travel industry and over 30 years of providing shore excellence to
the cruise industry. The company’s certification programme offers
training programmes in the areas of Tour Operator Excellence, Tour
Guide Excellence and Port Excellence, all designed to help the key
players in cruise destinations around the world achieve excellence in
their ports, tours, guides and businesses.

“We
are optimistic the workshop will better prepare the vendors for their
interactions with visitors this coming winter tourist season and
beyond,” commented Cayman Craft Market manager, Jeán-eric Smith.

The
training also coincided with the Market’s 19-year anniversary;
having first been established in 2000 at the old Almond Tree
Restaurant site (on North Church Street). The TAB acquired the Cayman
Craft Market in 2005 and soon after, relocated the market to its
current South Church Street location only five minutes from the port.

“The
Market has been encouraging entrepreneurship of local artisans for
almost two decades now and we’ve helped several cottage industry
businesses anchor themselves within the business community. We feel
it is fitting to continue to develop the talents of the vendors who
make the Market a friendly place to visit and to shop” added Mr.
Smith.
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Photo caption 1:
Jeán-eric Smith (left) and TAB representative, Candace Ransome-Grant (far right) celebrate the achievements of the Cayman Craft Market vendors.

Attending the service excellence workshops on behalf of the Cayman Craft Market were:

The
Cayman Islands Tourism Attraction Board (TAB) is responsible for
managing the Queen Elizabeth II Botanic Park; the National Historic
Site, Pedro St. James; the Cayman Craft Market and the Hell
Geological Site as well as the Pirates Week National Festival.

For
information on the TAB or its agencies please email marketing@tab.ky,
call 949-6999 or visit the website www.tab.ky
and it social media sites (below).

https://www.facebook.com/TourismAttractionBoard
https://www.facebook.com/CaymanIslandsPiratesWeekFestival/

https://www.facebook.com/pedrostjames

https://www.facebook.com/QEIIBotanicPark/

https://www.facebook.com/caymancraftmarket/