Bridgetown,
March 21, 2020CIBC
FirstCaribbean is committed to working with our clients, in our
Retail, Business Banking, Wealth Management and Corporate Banking
Segments to offer special assistance on a case by case basis for
those adversely impacted by the COVID -19 pandemic.

This
could include deferred payments; special loan financing and other
concessions aimed at helping clients cushion the financial impact of
the pandemic on households and business across the region.

Chief
Executive Officer, Colette Delaney said the bank was “very
conscious of the financial dislocation which the ongoing COVID -19
event will have on our clients across all segments of our business
and we are moving to mitigate the effects as best as we can.”

She
noted that the special assistance being offered was crucial to ensure
confidence and stability in the regional banking sector as it
weathered this difficult period.

Ms.
Delaney urged CIBC FirstCaribbean clients who may be experiencing
challenges to reach out to the bank to see what assistance could be
offered to them.

She
noted that the bank is committed to offering eligible clients
flexible financial solutions including:

• 6-month
  payment moratoriums on existing loans and mortgages.
  
• Temporary
  revolving or working capital financing options for our Corporate
  Banking and Business Banking clients.
  

Clients
experiencing financial challenges can contact:

Retail
& Business Banking clients:–

• Contact
  the Customer Care & Sales Center or Branch directly
  
• Relationship
  Manager, Platinum Banking
  
• Business
  Banking Manager
  

Corporate
& Investment Banking Clients:-

• Contact
  your Relationship Management Team directly by telephone or by email.
   
  

Wealth
Management Clients:-

• Contact
  your Relationship Management Team to arrange the earliest
  opportunity to discuss their specific needs, either by telephone or
  by email.  
  

The
bank’s clients can also make contact via email. There’s a list of
email addresses on the bank’s website at
https://www.cibcfcib.com/covid-19.
We also recommend clients to visit us online, at
www.cibcfcib.com/locations
to find additional contact information for CIBC FirstCaribbean
offices in each territory.

About
CIBC FirstCaribbean

CIBC
FirstCaribbean is a relationship bank offering a full range of market
leading financial services through our Corporate and Investment
Banking, Retail and Business Banking and Wealth Management segments.
We are located in sixteen (16) countries around the Caribbean,
providing the banking services that fit our customers’ lives
through approximately 3,000 employees in 68 branches and offices. We
are one of the largest regionally listed financial services
institutions in the English and Dutch speaking Caribbean, with over
US$11 billion in assets and market capitalization of US $2 billion.
We also have an office in Hong Kong. The face of banking is changing
throughout the world and CIBC FirstCaribbean intends to lead these
changes with the expertise, integrity and knowledge gained from
banking in the Caribbean since 1836.

CIBC
FirstCaribbean is a member of the CIBC Group. CIBC is a leading
Canadian-based global financial institution with 11 million personal
banking and business clients. Through our three major business units
- Retail and Business Banking, Wealth Management and Capital Markets
- CIBC offers a full range of products and services through its
comprehensive electronic banking network, branches and offices
across Canada with offices in the United States and
around the world.