Cayman: HSA Pharmacies expand refill services with WhatsApp

The Cayman
Islands Health Services Authority Pharmacy has launched a WhatsApp
service allowing members of the public requiring prescription refills
to submit them via WhatsApp for next day pick up across all HSA
pharmacies. Persons utilizing this service are to take a photo of
their prescription label and send it to 925-6534 (Grand Cayman) and
916-9555 (Sister Islands)
The Cayman
Islands Hospital Pharmacy has new hours of operation 7am – 5:30pm
Monday – Friday and 8:00am – 5:30pm Saturday & Sunday to
accommodate the Government’s mandatory island-wide curfew. Over the
coming days an alternative collection point for refills will be
announced to help reduce the amount of persons needing to come to the
main pharmacy.
“We have
seen a spike in demand due to new guidance issued calling for social
distancing and self-isolation,” said Colin Medford, HSA Chief
Pharmacist. “Similar to the protocol practiced during hurricane
season, we are able to dispense one month of medication at a time and
in most cases, persons with available refills, who have not received
these medications in the past two weeks, can request an extra month’s
supply.”
We encourage
persons who require a refill to avail of our refill resources in
order reduce their need to travel or wait in line in public spaces.”
Prescriptions
refill options:
- Phone –
Call 244-2715 or 244-2716
- WhatsApp
- send a photo of your prescription label to the pharmacy is now
925-6534 (Grand Cayman) and 916-9555 (Sister Islands)
- Online
- fill out the online form on the HSA website www.hsa.ky
- Dropbox
- refill drop box service is located outside of the Cayman Islands
Hospital Pharmacy
- In
person (same day refill)
- Civil
Servants at the Government Administration Building can call request
refills which are delivered daily (Monday – Friday) to GAB
- Refills
can also be called into the General Practice Clinic 244-7520 or
244-7683.
All refills
will be ready within 24 hours.
If you have a
new prescription, these can be submitted in the in person for same
day pick up or in the drop box for next day pick-up.
If you
require a new prescription, please contact your doctor. Doctors may
fax prescriptions to 244-2714 or email outpatient.pharmacy@hsa.ky
District
Health Centre pharmacy locations which were previously opened until
8pm will now close at 5:00pm For more information and hours of
operation visit www.hsa.ky
Published March 24, 2020
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