The
Customs and Border Control Service (CBC) would like to inform
businesses and individuals, who wish to clear and collect their cargo
that arrived by air
before or
during the COVID-19 public
health emergency, to please contact 244-4959 or email
customsonlinesupport@gov.ky
for an
exemption letter to complete their transaction.

Persons
are reminded to use the online COLS portal to submit their entry
declarations. For those that have already received a release to
collect air
cargo
from CBC, please contact them at the above-mentioned phone number or
email address for an exemption letter.

Until
further notice, no storage fees will be charged for imports that
arrived 7 days prior to and during the COVID-19 public health
emergency.

To
accommodate the collection of cargo, CBC’s Transit Shed (warehouse)
will be open from 8:30am to 5:00pm Monday to Friday and 8:30am to
12:30pm on Saturday. Importers are reminded of the daily soft curfew
hours, 5:01am to 7pm.

For official government
statements on COVID-19 measures, please visit www.gov.ky/coronavirus
or www.cbc.gov.ky and look for
the Coronavirus Update page under the Travel tab.