Cayman: CAL adjusts booking processes and limits cash transaction

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Cayman: CAL adjusts booking processes and limits cash transaction
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Cayman
Airways is continuing to evaluate and adjust its operations in order
to provide a safe and healthy environment for customers and for the
airline’s frontline Customer Service Agents, amid heightened
concerns about the Coronavirus (COVID-19).

As
such, all changes to existing reservations, and any new ticket
purchases, must now be done through the Cayman Airways Reservations
Call Center, or online where applicable. Agents at the Cayman Airways
airport counters and at ticket offices on Grand Cayman and Cayman
Brac will no longer be making changes to existing reservations, or
issuing new tickets.

This
change will be effective as of Tuesday March 17, 2020, until further
notice.

To
facilitate any necessary cash payments for transactions already
completed via the Reservations Call Center, the ticket offices will
be open for cash collections only from 10am-1pm, Monday-Friday.


For more information and to request itinerary changes or book new
tickets, customers can call Cayman Airways Reservations on:
345-949-2311; 1-800-422-9626 (toll free in the USA); 866-759-1372
(toll free in Jamaica); or 800-2791-9422 (toll free in Honduras).

Published March 16, 2020

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