Cayman Islands: CIBC FirstCaribbean fetes its clients on special appreciation day

Cayman
Islands, George Town, June 13, 2019
– All across the region staff of CIBC FirstCaribbean threw open its
doors with extra wide smiles welcoming clients with food, drinks and
loads of other giveaways.

From
the first one in to the last one out, clients were feted and fed as
the regional bank toasted clients on Client Appreciation Day marked
across the banks 16-member regional footprint on June 13. The bank’s
senior executives fanned out across the various business units from
early to give an extra special welcome to those visiting the various
locations to conduct transactions.

The
bank’s Chief Executive Officer Colette Delaney in the Cayman
Islands for the official opening of the bank’s newest location at
Health City Mall, also took the opportunity to meet clients to thank
them for their confidence in Cayman’s financial institution.

In
earlier remarks, the CEO reminded staff the only reason its bank
existed was because of our clients. “Imagine what would happen to
CIBC FirstCaribbean if people stopped coming to us to make their
financial dreams a reality! There’d be no reason for us to be here,
would there? Every client is important to us and it is up to us to
make them welcome. Each of us must never lose sight of the end point
of all our efforts – the client,” she noted.

Executives
and country heads did a number of meet-and-greets with clients
throughout the day and also took part in serving specially prepared
refreshments to the steady stream of clients filing into the various
banking halls.

Lutchman
Bhim, customer of CIBC FirstCaribbean for 15 years, received a basket
of goodies for his long-standing patronage and commented “I have
acquired two mortgages and a vehicle loan during my time banking with
CIBC First Caribbean and I am always so happy with the service
received and the kind appreciation shown by staff.”

Chief
Executive Officer Colette Delaney joined Customer Service Manager
Sherry Ebanks and Managing Director, Cayman, BVI & Platinum
Banking Mark McIntyre, in making a special presentation to home
mortgage client Sherene Lopez Monzon. “Four years ago I almost lost
my home but the bank showed me compassion in a time of difficulty and
provided me with the knowledge to secure a mortgage that would not
only save my home but put my anxiety at ease,” said Monzon.

Associate
Director of Retail Banking Channels Samuel McField concluded the
day’s events with the following comment on behalf of the team at
the Main Street Branch “Everyday we wake up the question we ask
ourselves is how can we please our customers one at a time. Our aim
is not for Client Appreciation Day to be celebrated on one given day
but every single day.”

About
CIBC FirstCaribbean

CIBC
FirstCaribbean is a relationship bank offering a full range of market
leading financial services through our Corporate and Investment
Banking, Retail and Business Banking and Wealth Management segments.
We are located in sixteen (16) countries around the Caribbean,
providing the banking services that fit our customers’ lives
through approximately 3,000 employees in 68 branches and offices. We
are one of the largest regionally listed financial services
institutions in the English and Dutch speaking Caribbean, with over
US$11 billion in assets and market capitalization of US $2 billion.
We also have an office in Hong Kong. The face of banking is changing
throughout the world and CIBC FirstCaribbean intends to lead these
changes with the expertise, integrity and knowledge gained from
banking in the Caribbean since 1836.

CIBC
FirstCaribbean is a member of the CIBC Group. CIBC is a leading
Canadian-based global financial institution with 11 million personal
banking and business clients. Through our three major business units
- Retail and Business Banking, Wealth Management and Capital Markets
- CIBC offers a full range of products and services through its
comprehensive electronic banking network, branches and offices
across Canada with offices in the United States and
around the world.

For
more information about CIBC FirstCaribbean, visit www.cibcfcib.com
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