United Airlines CEO issues third apology over passenger removal after stock price tumbles
From ABC News au
The CEO of United Airlines has issued an apology to a passenger after a video of him being forcibly removed from an overbooked plane on Sunday went viral.
Key points:
- Viral video shows passenger forcibly removed from flight on Sunday
- United CEO 'deeply apologises', announces review of policy
- Stocks fall 1.13pc, company loses $1 billion in market value
"Like you, I continue to be disturbed by what happened on this flight and I deeply apologise to the customer forcibly removed and to all the customers aboard. No-one should ever be mistreated this way."
Market value drops $1bn
Senate committee deems apology 'unsatisfactory'
Published April 12, 2017
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