United Airlines CEO issues third apology over passenger removal after stock price tumbles

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From ABC News au

The CEO of United Airlines has issued an apology to a passenger after a video of him being forcibly removed from an overbooked plane on Sunday went viral.

Key points:

  • Viral video shows passenger forcibly removed from flight on Sunday
  • United CEO 'deeply apologises', announces review of policy
  • Stocks fall 1.13pc, company loses $1 billion in market value
"Like you, I continue to be disturbed by what happened on this flight and I deeply apologise to the customer forcibly removed and to all the customers aboard. No-one should ever be mistreated this way."

Market value drops $1bn

Senate committee deems apology 'unsatisfactory'

Published April 12, 2017

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