A Bank representative will never contact you via text, email or phone to inform you that you must:

Download a remote desktop applicationGive us your private informationGive us your One Time Verification code (OTVC)Click a suspicious linkGive us your login credentials

If you've received these communications, it could be fraud.

Don't be fooled by an imposter, report suspicious activity immediately at fraud@cibcfcib.com or call 1 866 743-2257.