Win-win Negotiation Training Gems for business people
Why does one businessperson become an industry leader while the
competition languishes as bottom-feeders? Is it the amount of capital
they have invested? Is it related to educational background or
negotiation training?
It may be any of these aspects, but one thing is for sure.
Businesspeople who suck at negotiation will never enjoy the full
fruits of their labor. Negotiation incorporates your business acumen,
knowledge, and preparation to drive
your business success. If you're the kind of
businessperson that goes for a win-win, how do you achieve success in
your negotiations?
Bring Multiple Offers to the
Table
One of the best ways to create value in negotiations is by rolling
out multiple offers of equal value. Extending various proposals
simultaneously gives the other party the ability to compare and
contrast. NYC
advanced negotiation training workshop prepares
negotiators on best practices of proposing competitive offers.
By proposing various offers of equal value at the same time, you're
giving the client or supplier insight into how much value you can
bring about, and what you need in exchange to make the deal a
reality. Multiple offers demonstrate that you are accommodating the
needs and preferences of the client. Multiple offers give the client
the opportunity to select what they want from one proposal and to
incorporate their choice into another to create a more valuable
hybrid deal.
The client now views you as a person who is reasonable and flexible.
You manifest yourself as the business leader who strives to achieve
the best possible solution to resolve client challenges. Being an
accommodating leader forms the best foundation for building strong
and long-term business relationships.
Separate People from
Positions
It's common in negotiation training workshops to have individuals
from both parties sticking to hard-line positions. Situations like
this can quickly turn adversarial as individuals refuse to budge from
their held positions and counter-positions.
The discussion ends up revolving around objections, demands, and
threats of withdrawal. The negotiation meeting takes the shape of one
side against another, where a winner and a loser will emerge. A
business leader realizes that such an environment is
counterproductive and debilitating.
A principled negotiation workshop approach can effectuate a much
better resolution, as the focus of the negotiators is now no longer
on their position but rather on the problem at hand. With a
collective focus on the problematic issue, the meeting takes on the
perspective of everyone sitting on the same side and working out
alternative solutions to tackle the problem. Win-win negotiators
follow the principle to be "hard on the problem, soft on the
people."
Avoid Confining Negotiations
to One Issue
When focusing on one individual issue in your negotiating course, you
risk setting yourself up for a win-lose situation. Negotiation
deadlock is most common when the one item in contention is the price
of a product or service.
Price is usually one of the most logical deal points debatable in a
negotiation workshop. Yet, with focus on this one point in real life
business settings, you miss out on other value-creation points. A
win-win negotiator will instead bring up other value points such as
support, training, delivery dates, packaging, warranties, upgrades,
and financing options.
Introduce Independent
Standards
Independent standards are the businessperson's forward of creating a
common grounds with the client. Independent standards represent
objective criteria that the businessperson can use to measure the
value of the proposed deal and align the offer with the client's
interests.
A good example is when you as owner of an office building negotiate a
lease with a business tenant. You may indicate real estate market
rates from a respected local independent body to serve as a guideline
on what both parties should expect out of the deal. Other independent
standards that may apply in different scenarios include independent
credible research, third-party references, and industry benchmarks.
Conclusion
Win-win
negotiations are all about value creation with intent to create a
mutually beneficial agreement. As a top or emerging business leader,
build strong relationships and enhance your reputation by striving
for mutual benefit in all your deals.
Bringing multiple offers to the table gives your client options while demonstrating your ability to accommodate their preferences. Focus on the problem rather than on individual positions sets you up as a team rather than opposing sides. Independent standards form a basis on which to demonstrate value. Above all, seek to collaborate with your buyers and suppliers rather than winning deals at their expense.
SOURCE: https://www.negotiations.com/
Published April 2, 2019
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